Draft for client review · Not legally vetted
Effective date: TO BE CONFIRMED
FocusTree, operated by LEGAL ENTITY NAME (“we”, “us”), respects your privacy. This policy explains how we handle personal information collected through our website and enquiry forms.
INFORMATION WE COLLECT
We collect the details you provide, such as your name, phone number, email, city, student’s class, programme interest and enquiry message. Our website may also collect technical information such as IP address, browser type and pages visited through server logs and cookies.
HOW WE USE IT
We use this information to respond to enquiries, arrange callbacks, explain programmes and admissions, maintain enquiry records and improve website performance. Promotional calls, SMS, WhatsApp messages or emails are sent only with appropriate consent; you may opt out at any time.
SHARING AND SECURITY
We do not sell your personal information. We share only what is necessary with authorised staff and service providers supporting hosting, enquiry management and communications, subject to confidentiality and appropriate safeguards, or where disclosure is required by law. We use reasonable security measures, although no online system is completely secure.
RETENTION AND YOUR CHOICES
We retain information only for as long as needed for the stated purposes or applicable legal requirements. Contact us to request access, correction or deletion, withdraw consent, or raise a privacy complaint. Withdrawal does not affect earlier lawful processing and may limit our ability to respond to your enquiry.
CHILDREN COOKIES AND EXTERNAL LINKS
For students under 18, a parent or legal guardian should submit enquiries. We obtain parental consent where required before processing children’s information. Browser settings allow cookie control; we seek consent for optional cookies where required. External websites have their own privacy policies.
UPDATES AND CONTACT
We will post revisions here with an updated effective date and notify you of material changes where required.